An honest, reliable car dealer. How refreshing. We researched 7 different Toyota dealers in order to lease a new car. Midtown Toyota was the only dealer that provided us with the information that we requested, were willing to honor our requests and even put it in writing. The SUV was detailed and in their garage when we arrived at the dealership. Christina Szontagh, our sales rep, and Guy Drake, the General Sales Manager, made the process easy and painless. And, we were given the terms that were agreed upon and the promotions we had were honored. The subsequent service we have received has been courteous and professional. There is truly such a thing as an honest car dealer. It turns out that purchasing or leasing a vehicle in the City of Chicago is also less expensive than these large, suburban dealerships. I am happy we took the time to do the due diligence and find our way to Midtown Toyota.
I've gotten my past two cars from Mario and that's because he is great at his job. I recently traded in my Prius and wanted to save a few bucks on my lease. We discussed several options and with Mario's patience and eagerness to find me a vehicle I can comfortably afford, we went with a black iM. And I am obsessed. Don't waste time running around the city finding the right person to work with, this dude is legit. I'll work with him again on the next trade as well.
Mario was an outstanding salesperson. He was very thorough, knowledgeable and honest. Best car buying experience I've ever had! The Manager, Mr Drake was equally as helpful. Wish I could buy another car, and will be sending all of my friends and relatives.
I've been quite satisfied with the service of my vehicle for years from Midtown. Everyone is very good at what they do.
I was happy, for the good service
Straith forward, honest and looking the best for the customer. Arturo helped to my wife to understand all the process making sure what are the steps. Arturo is very friendly and VERY HONEST
Mario was incredibly refreshing to talk to, cutting to the chase without any run around or gimmicks. It's rare to meet people with such integrity and clarity in any avenue of business, and from the first handshake I knew I'd be purchasing a car from him. From clear explainations to very precise number breakdowns, the transparency of the deal was like a breath of fresh air. I left feeling happy and excited rather than exhausted and run down from slimy negotiations which is often the case when purchasing a car. I've already recommended Mario and Midtown Toyota to everyone within my network.
I picked up my moms car from repairs this evening and i had a question regarding my cars tires and the guy helped find a problem where I have a leak. Super Customer Service!!!!
Thomas the service depaartment agent was very professional and took his time to explain what the problem was with my car. A+++ Service
Leave Us A Review