Honest people not making up unnecessary expenses unlike some other dealers. They communicate findings, explain as needed and do a good job fixing the issues.
Staff was very accommodating and informative. The timely honest service brings me back to this location. Thanks for making a change and maintaining excellent relationships with your customers.
Great experience with the salesman hé is very professional person he takes time to explain my questions.
Always a pleasure dealing with Midtown Toyota. Very professional, very clean service area. Good repair work.
My experience is always AAA! I'm always made to feel like a VIP! I've known the service manager (Brian) and asst service manager (Jim) over 13 years and I wouldn't trust anyone else with the servicing of my vehicle! The folks at MIDTOWN TOYOTA are great!
I misread the invoice of the service I received and thought that a tire rotation had been left undone. I got a call from the service manager within two hours and had my mistake politely explained to me. I made the mistake, not them. They were very polite and prompt in getting me to see the error I had made. I appreciate their tact and promptness a great deal. Well done!
Look for Juan Carlos, he's very helpful. I appreciate that he was not pushy and walked us through our options thoroughly, and gave us enough space to make a decision. Make sure to check them out!
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