I was very pleased with the honesty of the techs and mechanics I was expected to pay over 800 y only thing paid 198 they didn’t change any parts just because is 100 thousand miles if the parts are ok they jus change oils I take my RAV4 since 2007 runs perfect
Had a very pleasant experience with Jason Rodriguez and purchased a vehicle at a great price . He was helpful and would definitely recommend him to anyone looking for a vehicle.
They always have what we need in pars dept in out no waiting
I recently visited midtown to speak with one of the best car sale associate Thomas. I was told Thomas no longer was employed by midtown. I would like to say Thomas was very knowledgeable employee. He provided superior customer service. Thomas was very friendly and helpful. When I bought my vehicle from midtown Thomas made sure to answer all the questions I had about the vehicle. He went above and beyond to make the buying process nice and easy. All I can say is that Toyota lost a dedicated knowledgeable employee . That's the only reason I'm giving four stars review .
I'm rating Midtown Toyota 3 stars due to the fact that they made a terrible decision in not retaining a salesman like Tom. I have personally recommended Tom to family members and coworkers alike knowing that they will be taken care of in their search for a quality vehicle. Tom always exhibited the upmost professionalism when taking care of his clients, and made every effort to sell his clients a quality vehicle at a price they can afford. Thomas exemplified the Midtown promise of dependability, affordability, and satisfaction that the dealership promises.
Great dealership use to have a great salesman named Tom but sadly he moved on to bigger and better things. They definitely lost an asset.
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